Knowledgebase : How To's > Messaging
Previously any booking made via iCom required manual intervention in
order to send a supplier message to confirm the booking. From 2.07 you
can setup your system to send these supplier confirmation messages
automatically for New iCom bookings. The supp...
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* Set the system ready for auto-messaging
* Set up the Service Status Codes for Message defaults
* Step through the set up of defaults for Service Types
To access this white paper click here... [1...
Copy in packages can be treated in two ways on Agent messages,
Consolidated or Expanded.
If consolidating the package you do not get the list of all the
services that are in the package so if a service / hotel has been
changed it will not show the c...
With CRM you have the ability to pull passenger details into Agent and
Supplier booking messages and generate and send an Agent booking
message direct to the lead client that is in a booking.
This means that you can have a generic Agent / Debtor and sti...
It is possible to have one message set up with both the fax and email
command. If your message has the following in the beginning of the
header, the system will pick the correct codes depending on whether
the email or fax option is selected:
MESSAGE H...
In FastBook under the Pax Travelling view you can enter Room Details.
Message substitution codes are available to output these details. Note
that these substitution codes are relating to the services entered and
are as such only available from within t...
Some Tourplan clients might have agents wanting their logo to appear
on Tourplan messages when these are sent from Tourplan.
For example, your agents will give Tourplan vouchers to their
customers. So rather than your agents having to redo the vouchers...
Usually your agent will hand over the vouchers for a booking to their
customers.
Rather than sending voucher by voucher to your agent you can setup a
message that will send all vouchers in one email attachment.
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* Use simple maths in your message definitions
To access this white paper click here... [1]
Links:
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[1] http://wiki.tourplan.com/display/TWP/Math+Equations+in+Messaging
Version 2.77 introduces new functionality to allow a Tourplan message
to be generated to Microsoft Word for editing. You can specify in the
Tourplan INI settings which Word template to use and via this Word
template you can also utilize Word functional...
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* Learn the variations to the substitution codes
* Format the room and pax names output on messages
* Output paxnames with a left indent
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Links:
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A message layout consists of substitution codes and fixed text. If no
value exists for a substitution code the system will leave a blank.
Blanks can now be removed from the message output.
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* Make the...
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* Understand new rooming list message sections
* Setup a Names List
* Setup a Rooming List
* Sort a Rooming List
To access this white paper click here... [1]
Links:
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[1] http://wiki.tourp...
Version 2.77 introduces enhanced functionality to Messaging for
Package services to allow for greater control over what detail outputs
on a message for a Package header and relating services.
* Setup Packages to output Package details on a message
...
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*
Create a standardised output of date substitution codes in messages
To access this white paper click here... [1]
Links:
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[1]
http://wiki.tourplan.com/display/TWP/Standardising+date+format...
USING FOREIGN LANGUAGE CONVERSION
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* Specify language translations.
* Amend Message Definitions to facilitate language translation.
To access this white paper _click here..._
[http://wiki.tourplan.com/...