Knowledgebase: Distribution: Troubleshooting
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Why isn’t the service status showing?
Modified on 14 March 2013 07:31 PM
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There is a set up for how the ‘Tourplan’ service line status codes display via HostConnect/WebConnect. The Tourplan service status codes are mapped to display online as RQ, OK, XX or NO via the dataproperties configuration file. Example RQ_status_list=IS,IR,RQ,PA OK_status_list=KA,KK,OK XX_status_list=CX,CF NO_status_list=WL Read more about this here. | |
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Comments (2)
Olip Susanto
31 August 2017 03:27 PM
Could you please inform me more detail about the terminology of each Service status on Tourplan? What i need to know is about status :
1. AL
2. CA
3. CP
4. NO
5. NT
6. NV
7. OK
8. OP
9. PA
10. PE
11. RQ
12. XC
13. XT
14. XX
Thank you and waiting for your response.
And if it's possible could you please email the answer to ranti.ranti@panorama-destination.com ?
1. AL
2. CA
3. CP
4. NO
5. NT
6. NV
7. OK
8. OP
9. PA
10. PE
11. RQ
12. XC
13. XT
14. XX
Thank you and waiting for your response.
And if it's possible could you please email the answer to ranti.ranti@panorama-destination.com ?
Chrysand Tan
06 September 2017 04:23 PM
Thank you for posting in the comments section of our knowledgebase. We have created a ticket for you in the helpdesk and will respond to your request via that channel.
Regards, Tourplan Asia Pacific Support
You can check the status of or update this ticket online at: http://support.tourplan.com:8800/index.php?/Tickets/Ticket/View/599466
Regards, Tourplan Asia Pacific Support
You can check the status of or update this ticket online at: http://support.tourplan.com:8800/index.php?/Tickets/Ticket/View/599466