Knowledgebase: Distribution: Troubleshooting
Why does my new service not show online (webConnect or hostConnect)?
Modified on 21 December 2012 10:43 AM
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First login to Tourplan with the iCom Username (from INI maint/internet/ICOM_USERNAME) and make a test fastBooking for the same date, debtor, currency and room breakdown as used in the webConnect or hostConnect search.
The reasons why you cannot make a fastBooking will usually be the same reasons why you cannot make an online booking. If this does not highlight the problem check the following:
If you still cannot get the service to show contact your local support office. | |
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