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Knowledgebase: Database/Operations
CRM Setup
Modified on 13 December 2012 01:20 PM

CRM or Customer Relationship Management, is the function to be able to record Clients' details into the system and to then be able to generate messages based on this information.

Details that can be recorded are: Contact details, Passport information, tracking information.

If you deal with Direct clients or need to communicate information for your passengers to suppliers then this is the area to enter and maintain this information.
When details have been entered these details can be re-used again for future bookings etc.

To find out more about CRM Setup, see the System Setup Training Guide.

 

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