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Knowledgebase: Visitors to Tourplan
Will Tourplan host my system for me?
Modified on 11 June 2015 12:14 PM

Tourplan offers a range of quality ‘fit for purpose’ hosting services for new and existing clients, designed to take the distraction out of the equation as far as the core Tourplan software platform and related B2B and B2C websites are concerned.

All hosting services are Tourplan-administered, which means that we take care of the server specifications, performance monitoring, data backups, disaster recovery, the integration of the various Tourplan platform components, and additional third party software (including installation and licencing).

Why would I want to use Tourplan Hosting Services for my Tourplan software?

Focus

We recognise that for many of our clients who opt to outsource their Tourplan IT requirements, the additional step of finding and maintaining a working relationship with a third party hosting provider detracts from their core business. We have undertaken extensive research on your behalf to establish the optimum infrastructure for your Tourplan installation. We understand your context. We manage the relationship with the data centre leaving you to focus on what you do best.

Simplicity

By choosing Tourplan Hosting Services you can be sure of a more seamless experience, from front-end support for the way you do business though to back-end functionality and peace of mind. Whether you are an existing Tourplan client making the transition to one of our hosted service options, or starting from scratch, we map your journey and guide you to ‘go live’. And once you’re up and running we work with you to fine tune your system – both the software AND the hardware components. All your support in one place. Simple.

Affordability

With hosted services you pay a set, regular amount with no surprise expenses. Economies of scale work to your advantage because we’ve done the negotiating on behalf of all our hosted clients, in one hit. No upfront investment is required for the hardware you need, and you only pay for the resources required to run your particular system. When you decide to scale up, the infrastructure is ready to accommodate you with no delay, downtime or degraded performance levels.

Control

Whether you run Tourplan in-house, or outsource your IT requirements, we partner with you to integrate Tourplan into your day-to-day business. For us there is no better satisfaction than seeing you in control and succeeding - whichever option you follow. However rest assured that choosing us to host Tourplan for you doesn’t mean you lose your autonomy: you still make the call over version upgrades, modifications and customisations, just as you would with your on-premise system.

How long will it take to set up?

The infrastructure required to host your Tourplan software is already in place, so depending on the nature and size of your project your site can be operational in a relatively short space of time. Tourplan implementation projects starting from scratch will need to take into account the usual roll-out requirements prior to ‘going live’ (for example database setup and system training), of which software installation and configuration are contributing components.

Your local Tourplan office will work with you to establish timeframes for your project.

What if I want to host with Tourplan but administer my own platform?

Server level administration requires specialist IT skills, for example server configuration (including security and access aspects), software setup, and performance monitoring. For our hosted services we restrict access to these functions and do them on your behalf. At any time you are welcome to transfer your site or software to your own or another hosted environment and take over the administration. We do not offer hosting-related support for self-administered sites.

See also our whitepaper: Hosting Services Technical Overview