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Knowledgebase: Database/Operations
Converting a Database or Database Supplier note into a Service Line note
Modified on 06 May 2014 09:26 PM
  • A Database or Database Supplier Note can only be viewed from within a booking or PCM Service line.  Sometimes you would like to change a couple of words before sending the message to the agent.
  • An optional check box “Insert into Booking/PCM” is enabled when creating a Database or Database Supplier Note. If checked, when a service with this note is inserted in a Booking or PCM the note will be copied to a Booking or PCM Service Line Note.

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