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Knowledgebase: Error Messages
When exporting a report to excel why do I get an error “Unable to execute this data viewer…”?
Modified on 21 December 2012 10:46 AM

 

 

The message is indicating that Tourplan is looking for the Excel.exe (Excel program) in C:\Program Files\Microsoft Office\Office11.   If you get this message, then the Excel.exe program is not in this location, and Tourplan cannot launch Excel and open the file.

To correct this you need to point Tourplan to where Excel.exe is installed on your workstation.

Please click here to find out how to setup Viewer link.

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