Knowledgebase: Distribution: Troubleshooting
Part Allocation status is not assigned to iCom booking as per SERVICE_PA_STATUS?
Modified on 29 October 2015 02:31 AM
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Assume you have defined following system INI settings for the Tourplan user used by iCom: SERVICE_OK_STATUS=IA SERVICE_RQ_STATUS=IR SERVICE_PA_STATUS=IP SERVICE_XX_STATUS=IX An iCom booking is made and only some space can be held from allocation. You assume the service status iCom will use is IP. However iCom uses service status IR? Resolution: You will probably find that service status IR is set to NOT allow allocation. In order for iCom to use IP, also IR needs to allow allocation!
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